Get Ready For The New Facebook Timeline For Brand Pages

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Get Ready For The New Facebook Timeline For Brand Pages

  
  
  

fb page introductionThe announcement that many of us have been waiting for is finally here -- Facebook is rolling out its new Timeline feature to Brand Pages. Beginning today, Brand Page admins can opt in to the new page functionality. The change will become default for all pages on March 30.

To get ready for the new Facebook Brand Pages, you'll want to get a few things in place.

1. A New Cover Photo

Just as when you changed your personal profile to the new Timeline in Facebook, you'll now be able to set a new "Cover" photo for your page -- a large, banner-type image that stretches across the top of your Brand Page. Note that Facebook guidelines require that Cover photos do not include calls to action of any kind -- no discounts, sales, contact information, suggestions to "like" a page or "share" it with friends. You'll still be able to do all these things on Facebook, you'll just put them in a different location.

2. A New Profile Picture

With your profile picture tucked neatly into a corner of your Cover photo, you might want to change up what you use as your profile picture for your brand page. A different version of your logo, for instance, or some other means of setting it apart from the image you're using in the more prominent, much larger Cover photo.

3. Prioritize Your Photos, Apps, and Likes

The new layout will place thumbnails of your Brand Page's photos, apps, and likes directly beneath your Cover photo. You'll want to decide which ones you want to feature at the top of your page, because the new admin features will allow you to arrange these as you wish.

4. Review Your Timeline And Edit As Necessary

Before you switch to the new Timeline view, you'll want to take a moment in preview mode and decide if all is as it should be. You have to option to edit, delete, or hide status updates that appear in your Timeline, as well as the ability to Pin items to the top of your page, or Star them to make them appear more prominently as you scroll down. Note that with the new Timeline, you'll want to use pinned items to house your CTAs and special announcements, rather than your Cover photo.

5. Update Your "About" Section

The About section will be more prominent in the new Facebook Timeline Fan Pages view, so it's worth taking another look at what you've got here before making the switch. Be sure to keep it brief (so that it doesn't get cut off) and include a URL to your company's website.

For a complete tour of the new Brand Pages functionality and detailed instructions on how to enable the all of the new features in your company's Brand Page, check out The Complete Guide To Setting Up the Facebook Page Design from the HubSpot Inbound Marketing Blog.

For more information on how Facebook's new features for Brand Pages will affect your company's marketing, don't miss HubSpot's upcoming webinar series on How To Get More Value Out Of Your Facebook Marketing, beginning March 20.

 

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Comments

I really like the real estate with the timeline design although now we have to figure out what to do for the "likes". Before you had a welcome page and once they liked or navigated around the page they would then see the information. Now that is gone. Ever evolving and keeping marketers on their toes. Any idea when the HubSpot welcome app will see updates to reflect this?
Posted @ Wednesday, February 29, 2012 3:00 PM by Bethany Hoppenthaler
Hi Bethany, 
 
One of the new features on Facebook fan pages will be to pin stories to the top of your timeline. You should pin a story to the top that promotes an offer exclusive to fans only, linking to the HubSpot Welcome app tab. This will ensure that new visitors still see your awesome offer, and they'll know exactly how to get the offer once they visit the tab. 
 
I'm not sure that this is functionality that can be incorporated into the Welcome App, but we'll continue to iterate as we learn more about Facebook's updates. 
 
Best, 
 
Diana Urban 
User Experience Manager, HubSpot
Posted @ Wednesday, February 29, 2012 3:26 PM by Diana Urban
The first image on the right, photos, cannot be arranged. The other three that show, can be.
Posted @ Wednesday, February 29, 2012 5:14 PM by Ben Smullyan
Thank you so much for posting this timely blog! We had looked at this yesterday and were a bit overwhelmed! So thank you Hubspot for figuring out for us!!
Posted @ Thursday, March 01, 2012 12:26 PM by Shear Madness Franchising
Thanks Beth! What about default landing pages, fan gating and canvas pages? I've noticed there is no control over where a user (whether liked or not) lands when accessing the page. Is this gone for good? How do we promote competitions or newsletter subscriptions etc? Thanks again!
Posted @ Thursday, March 01, 2012 11:48 PM by Dale
Hi Dale, 
 
While you can no longer set a default landing pages, your fan-gated tabs will work just like they did before. Now you'll just need to take an extra step to drive visitors to that page for "exclusive content," which they'll need to then like your page to see. 
 
As I mentioned above, one of the new features on Facebook fan pages will be to pin a story to the top of your timeline. You should pin a story to the top that promotes an offer exclusive to fans only, linking to the HubSpot Welcome app tab. This will ensure that new visitors still see your awesome offer, and they'll know exactly how to get the offer once they visit the tab.
Posted @ Friday, March 02, 2012 10:57 PM by Diana Urban
Has anyone found an auto-responder for the Timeline "message" feature. When people write us I want to send an auto-response. 
 
Thanks!
Posted @ Tuesday, April 17, 2012 5:33 PM by Brian Lanahan
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