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Quick Answers
Responses to frequently asked HubSpot questions.
Account
How do I add a user to my account?
What are the HubSpot user roles?
Where can I find my HUB ID?
See more Account questions...
Mobile
How to troubleshoot HubSpot's mobile app
What calling options are available on the HubSpot mobile app?
What email address is used when sending emails with the HubSpot mobile app?
See more Mobile questions...
Calling
What are the call recording laws?
How many minutes of Calling do I get in the CRM?
What countries are supported by Calling?
See more Calling questions...
Blog
How do I change the About This Blog text on the new blog?
How do I edit my HubSpot's Blog Author profile?
Where can I find my HubSpot Blog RSS Feed URL?
See more Blog questions...
Companies
How to import Companies
How do I associate my Contacts with Companies in the CRM if I do not have any existing Companies?
HubSpot CRM default Company properties
See more Companies questions...
Contacts
How do I import contacts?
What is Lifecycle Stage?
What is the difference between a smart list and a static list?
See more Contacts questions...
Deals
How to set up Deal stages
Creating and managing Deals in HubSpot
How to import Deals
See more Deals questions...
Design Manager
What is a stylesheet?
How do I get my Custom HTML Template into HubSpot?
How do I make a YouTube video responsive?
See more Design Manager questions...
Documents
How to use Documents
What types of files can be uploaded to Documents?
Is there a limit to the number of Documents I can upload to the CRM?
See more Documents questions...
Email
What do ineligible, bounce, and soft bounce mean?
Why are margins and padding around my image not rendering in Outlook
What steps can I take to ensure HubSpot emails get delivered to my inbox?
See more Email questions...
Email Notifications
What does a Someone notification mean?
Opened your own email notifications
How do real-time notifications work?
See more Email Notifications questions...
Email Tracking
What email clients are supported?
How to prevent tracking on selected email addresses
How to send a tracked email
See more Email Tracking questions...
Forms
How do I send internal notification emails?
How do I style my embedded form?
Where can I find the embed code for my forms?
See more Forms questions...
Integrations
How to troubleshoot the HubSpot for WordPress plugin
How do I get my HubSpot API key?
How do I set up and deploy a SurveyMonkey survey with HubSpot?
See more Integrations questions...
Reports
How does HubSpot categorize Visits, Contacts, and Customers in the Sources Report?
How often does the Keywords tool update?
Why do HubSpot and Google Analytics not match?
See more Reports questions...
Meetings
Can you integrate Outlook meetings with HubSpot?
Can I add Meetings to Outlook or iCal?
How can I include team members in Meetings with HubSpot Sales
See more Meetings questions...
Prospects
Creating and subscribing to Prospect views
What is the best way to use the Prospects tool?
How do I install the HubSpot tracking code so I can see company website visits?
See more Prospects questions...
Landing Pages
How do I create a Thank You page?
How do I create a landing page?
How do I customize the CSS of my HubSpot pages?
See more Landing Pages questions...
Salesforce
Where do I find and/or reset my Salesforce Security token?
How do lead owners get assigned?
How do I map a HubSpot field to Salesforce?
See more Salesforce questions...
Sales Templates
How do I create a sales email Template
How do I add personalization tokens to a template?
How can I report on email templates?
See more Sales Templates questions...
Sequences
Using Sequences
Why you should customize your Sequence
Unenroll a contact from a Sequence
See more Sequences questions...
Social
How do I connect a Facebook account?
What happens when I click Auto-Post in Social Media settings?
How does HubSpot's link shortening work?
See more Social questions...
Site Pages
How to publish a Site Page
Can I convert a COS Landing Page to a COS Site Page?
How do I edit the Meta Description for my COS Pages?
See more Site Pages questions...
Tasks
How do I create a Task in the CRM?
How do I send internal reminders about Contacts in the CRM?
How can I customize my Task view?
See more Tasks questions...
Workflows
How to copy contact properties in Workflows?
How do If/then branches work in Workflows?
How do I use webhooks with HubSpot Workflows?
See more Workflows questions...
Calls to Action
How do I edit my Call to Action?
How do I add a Call to Action to my external site?
Why is there no data for the CTA embedded on a WordPress page?
See more Calls to Action questions...
