Critical Thinking and Problem Solving Course:
Critical Thinking Course
Gain essential problem-solving and decision-making skills to tackle today’s changing workplace with HubSpot Academy’s Critical Thinking course. Discover effective problem-solving techniques and frameworks to help you identify problems, research and implement solutions, and analyze the results!
Who is this for?
- Small business owners looking to enhance their critical thinking and problem solving skills
- Marketers and salespeople of all levels who want to learn how to think critically and creatively
- Individuals seeking to sharpen their business decision-making processes
What you'll learn
- Identify challenges and apply key critical thinking strategies to tackle them
- Learn a variety of decision-making frameworks for solving both personal and professional problems
- Research solutions to problems and analyze the results
Includes
Inbound Sales Inbound Marketing
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Instructors
Crystal King is a Senior Professor for HubSpot Academy with a focus on social media strategy. Crystal has led global social media and community programs for companies such as Pegasystems, Keurig, CA Technologies and Sybase. She has taught classes in writing, creativity and social media at Harvard Extension School, Boston University, Mass College of Art, UMass Boston and GrubStreet, one of the leading creative writing centers in the US. Crystal received her masters in critical and creative…
Curriculum
Critical Thinking Foundations
Lesson - 29 min
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Lesson instructor: Crystal King We don't often think about our own thinking, but if we want to improve ourselves and truly think well, it's important to understand the rudiments of thought, the most basic structures out of which all thinking is made. A key factor in effective leadership is a high degree of metacognition — the process of thinking about one's thinking. When inbound marketers and salespeople develop more efficient metacognitive strategies, including awareness of the factors and conditions that influence their thinking, they are more positive, more effective, and able to achieve greater success.
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Critical Thinking in Action
Lesson - 35 min
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Lesson instructor: Crystal King Businesses are in a constant state of flux, and employees who have strong critical thinking skills are able to better adapt for improved productivity, morale, and project results. Learning to lean into certain critical thinking skills that tap into higher emotional intelligence will help you adapt your mindset and develop great flexibility to weather any business change.
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Effective Problem Solving
Lesson - 17 min
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Lesson instructor: Crystal King The best problem solvers can anticipate problems before they arise and take action to prevent them or lessen the impact. They use logic to define what needs to change and creativity to propose innovative solutions. Whether you're making decisions that affect an entire team or simply creating solutions for yourself, strong problem solving skills can help you grow as a person and a professional.In today's changing business world success is often defined by how you solve problems, and it's more essential than ever to know how to recognize, define and analyze problems, and then develop workable solutions to correct them.
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Strategic Decision Making
Lesson - 20 min
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Lesson instructor: Crystal King The ability to make effective and timely decisions is an essential skill for any inbound practitioner. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. Using practical principles, learn how to get to the bottom of every issue and make decisions that deliver optimum results.
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Lesson - 5 min
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