HubSpot Service Hub Certification:

Service Hub Software Certification Course

FREE Certification Course

Learn effective inbound service strategy with HubSpot's Service Hub Software Certification Course. Get certified in using tools like help desk, knowledge base, customer portal, customer feedback, and reporting. Create a satisfying and frictionless experience for your customers! Note: The educational resources (such as Videos, Quizzes, and Workbooks) are free to go through. If you want to become certified, there are additional practical exercises that require a Pro or Enterprise HubSpot subscription.

Who is this for?
  • Small business owners seeking to create a valuable and frictionless customer experience
  • Customer support specialists looking to enhance their service strategy through learning HubSpot Service Hub
  • Individuals interested in learning how to use HubSpot Service Hub to facilitate inbound service efforts
What you'll learn
  • Streamline customer support using HubSpot Service Hub tools like help desk, customer portal, and more
  • Explore techniques for creating an extensive knowledge base
  • Gain strategies to enhance the customer experience through feedback and advocacy
Available languages
Includes
  • 1 Certification
  • 8 Lessons
  • 25 Videos
  • 6 Quizzes
  • 2 Practical Exercises
  • 2 hr 12 min
  • Contact Management
  • Inbound Service
  • Artificial Intelligence
Service Hub Software

The bearer of this certificate is deemed capable and skilled in the methodology of the above topic. They have been tested on best practices and are capable of applying them in a practical meaningful way.

CEO Yamini RanganAcademy

HubSpot Certifications

  • Grow your skillset by completing industry-recognized certifications and adding them to your LinkedIn profile.
  • Get certified today, and join the 200,000+ professionals who've advanced their career with HubSpot Academy.

Instructors

Photo of Adriti Gulati

Adriti Gulati

Adriti is an Inbound Professor focusing on all things customer service. Prior to HubSpot, Adriti worked at a non-profit educational program focusing on getting high school students into colleges and universities. She is passionate about ensuring education is accessible for all. Outside of work, Adriti can be found at your local Chinese restaurant, playing pickle ball, or hiking through southern California.

Curriculum

  • Thumbnail for Introduction to the Service Hub Software Certification

    Introduction to the Service Hub Software Certification

    • Lesson
    • 4 min

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  • Thumbnail for Understanding Help Desk

    Understanding Help Desk

    • Lesson
    • 10 min

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  • Thumbnail for Setting up Help Desk

    Setting up Help Desk

    • Lesson
    • 25 min

    Read more

  • Thumbnail for Setting Up Your Knowledge Base

    Setting Up Your Knowledge Base

    • Lesson
    • 33 min

    Read more

  • Thumbnail for Setting up Customer Portal

    Setting up Customer Portal

    • Lesson
    • 12 min

    Read more

  • Thumbnail for Setting up Customer Feedback

    Setting up Customer Feedback

    • Lesson
    • 31 min

    Read more

  • Thumbnail for Setting up Service Reports and Analytics

    Setting up Service Reports and Analytics

    • Lesson
    • 13 min

    Read more

  • Thumbnail for Service Hub Software Certification: Next steps

    Service Hub Software Certification: Next steps

    • Lesson
    • 5 min

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