Monitor and improve your Integrations:

Continuous Improvement and Optimisation

FREE Lesson

In this lesson, we delve into the engine room of integrated systems, where the magic of seamless operations happens. We'll explore the vital practices of ongoing monitoring, optimisation, and iteration to ensure your integrated systems remain aligned with your evolving business needs and objectives.

Learn how to define integration monitoring and why it's the guardian of smooth operations. Discover the power of proactive monitoring to nip integration issues in the bud before they disrupt your business. Explore monitoring techniques, from real-time alerts to periodic reporting, and understand why timely detection is the key to swift resolution.

Explore how optimisation drives process improvements and cost savings, and why fostering a culture of continuous improvement is paramount. Discover strategies for streamlining workflows, enhancing data quality, automating tasks, optimising processing, and fortifying security.

Who is this for?
  • HubSpot Users
What you'll learn
  • Students will be skilled at monitoring integration performance metrics and identifying trends, patterns, and areas for improvement.
  • Students will be skilled at overcoming challenges and barriers to implementing continuous improvement and optimization in integration projects through problem-solving and adaptability.
Includes
    2 Videos
    1 Quiz
    11 min
  • Operations
Lesson description
In this lesson, we delve into the engine room of integrated systems, where the magic of seamless operations happens. We'll explore the vital practices of ongoing monitoring, optimisation, and iteration to ensure your integrated systems remain aligned with your evolving business needs and objectives. Learn how to define integration monitoring and why it's the guardian of smooth operations. Discover the power of proactive monitoring to nip integration issues in the bud before they disrupt your business. Explore monitoring techniques, from real-time alerts to periodic reporting, and understand why timely detection is the key to swift resolution. Explore how optimisation drives process improvements and cost savings, and why fostering a culture of continuous improvement is paramount. Discover strategies for streamlining workflows, enhancing data quality, automating tasks, optimising processing, and fortifying security.

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Instructors

Photo of Estee Hall

Estee Hall

Head of Platform Enablement

Struto

Estee heads up the Platform Enablement team at Struto. Leading the team responsible for HubSpot onboardings, data migrations, and solution design, Estee ensures clients' needs are translated effectively to the delivery team while maintaining a focus on meeting key objectives throughout implementation. With a passion for being the voice of the customer within Struto, Estee dedicates time to training the platform enablement team, guiding them in delivering solutions that maximize client value…

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Lesson transcript

Hi! I'm Estee with Struto UniVERSE.

Welcome to the first session of our lesson on continuous improvement and optimisation. Today, we'll dive into monitoring your integrations to ensure smooth operation and performance.

Integration monitoring involves tracking and analysing the performance of integrated systems. Its importance lies in ensuring that these systems operate smoothly and efficiently to meet evolving business needs and objectives.

Proactive monitoring allows us to identify and address integration issues before they impact business operations.

By detecting potential problems early, we can minimise downtime, optimise performance, and increase overall system reliability.

Various proactive monitoring techniques are available, each with advantages and use cases. These include agent-based monitoring, synthetic monitoring, and log monitoring.

Choosing the right technique depends on factors such as system complexity and monitoring requirements. Let's uncover what each of these techniques are.

Agent-based monitoring involves deploying software agents on the systems being monitored. These agents continuously collect data on various performance metrics, such as CPU usage, memory utilisation, network traffic, and application response times.

The agents transmit this data to a centralised monitoring system, where it is analysed to identify potential issues or anomalies. Agent-based monitoring provides real-time visibility into system performance and allows for proactive detection and resolution of problems.

Synthetic monitoring involves simulating user interactions with an application or system to assess performance. This simulation uses automated scripts or software robots that mimic typical user behaviour, such as updating data, submitting forms, or performing actions. Synthetic monitoring tests are executed from external locations or virtual environments and provide insights into user experience and performance. By proactively simulating user interactions, organisations can identify performance bottlenecks, latency issues, and other problems before they affect real users.

Log monitoring involves analysing log files generated by systems, applications, or network devices to gain insights into their operation and performance. Log files contain records of events, activities, errors, and other relevant information logged by the system or application. Log monitoring tools parse and analyse these log files in real-time or near-real-time to identify anomalies, errors, security incidents, and performance issues. By monitoring logs, organisations can troubleshoot problems, detect security threats and optimise system performance.

Proactive monitoring can occur at different cadences, depending on the complexity of the integration and your requirements.

Real-time monitoring provides instant insights into system performance, allowing for immediate action when issues arise.

On the other hand, periodic reporting, while still being proactive, offers a more comprehensive view over time, enabling trend analysis and long-term optimisation strategies.

There is a place for both of these cadences within proactive monitoring. Real-time monitoring should be used to help you address issues quickly and efficiently. Periodic reporting should be used to analyse the integration and make optimisations.

Alerts and notifications play a crucial role in real-time integration monitoring by promptly notifying stakeholders of potential issues. Timely detection and resolution of issues help minimise disruptions and ensure continuous system operation.

In conclusion, integration monitoring is essential for maintaining the performance and reliability of integrated systems.

Organisations can optimise their integrations to meet evolving business needs and objectives by proactively monitoring their integration and leveraging the various monitoring techniques.

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