Learn about the mindset and skills that are necessary to succeed in revenue operations.
Operations roles vary from one company to another. They even vary in a single company as the business matures and the industry changes. But there's a core set of skills that are relevant in all circumstances, and they all tie back to a mindset that every revenue operations professional needs to have in order to succeed. In this lesson, you'll hear from a variety operations professionals about the mindset and skills involved in revenue operations and how you can develop them yourself.
What you'll learn
- Discover the RevOps mindset and why it is the foundation of all other operations skills
- Identify the skills involved in Revenue Operations
- Understand the importance of continual learning in operations
Includes
Sales Enablement Operations
Lesson description
Operations roles vary from one company to another. They even vary in a single company as the business matures and the industry changes. But there's a core set of skills that are relevant in all circumstances, and they all tie back to a mindset that every revenue operations professional needs to have in order to succeed. In this lesson, you'll hear from a variety operations professionals about the mindset and skills involved in revenue operations and how you can develop them yourself.Watch preview
Instructors

Kyle teaches sales and CRM courses at HubSpot Academy. He is best known for his work on the HubSpot Sales Software Certification and the Sales Enablement Certification. He is the father of three children, the lucky husband of an equally lucky woman, and aspires to be the author of one of those paperback novels you see in grocery store check-out lines.

Doug Davidoff
Doug is the CEO of Imagine Business Development. He has worked firsthand with more than 1,500 small and midsize businesses, enabling them to make sales growth predictable, sustainable, and scalable.

Jen Spencer
Jen Spencer is CEO at SmartBug Media and has a long history as a sales and marketing professional. As Vice President of Sales and Marketing at Allbound, she was responsible for developing and executing an inbound demand generation strategy, raising brand and market awareness for Allbound, and channel sales and marketing. She helped the company reach 50 percent growth in year-over-year traffic and a 363 percent increase in sales leads.

Gregory Keshian
Greg is the Chief Product Officer at Brainshark. Prior to Brainshark, he was COO and co-founder at Rekener. Greg’s career has been focused on using data to grow recurring revenue businesses. Before joining Rekener, he served as VP of Operations at ZeroTurnaround, where he built its strategy and operations practice, ran customer success and renewals, helped to grow and coach its high-velocity sales organization, and optimize its marketing efforts. Prior to that, he ran the BizOps and marketing…

Ross Nibur
Ross Nibur is the Director of Operations at Toast, Inc. He loves solving the puzzles of scaling businesses and empowering front-line players to execute their jobs more easily. His idiosyncratic perspective come from his entrepreneurial journey from prep cook to sales rep and now an operations leader at a Forbes Top 10 Cloud Company. His secret technique is his ability to scale the mix of data, process, and technology a modern team has to engage with to execute the core tasks that make up their…

Matthew Volm
Matt Volm is the CEO and Co-Founder of Funnel IQ, an operating system for go-to-market teams.

Sandy Robinson
Sandy Robinson is VP of Sales and Revenue Operations at NYMBUS.

Chloe Barritault
Chloe Barritault is the VP of Revenue Operations at MyCase.

Yuri Dekiba
At time of interviewing, Yuri Dekiba was Senior Director of Sales Operations and Planning at Akamai Technologies. She later went on to be Chief of Staff of Global Sales Operations at Imperva. In her current role, she is responsible for enabling the success of the Sales Organization by prioritizing and managing key initiatives, managing the Office of the CRO, and partnering with Sales Leadership as their trusted advisor. She has over 21 years of Sales, Sales/Revenue/Marketing Operations experien…