How can you take advantage of the new Help Desk in HubSpot + Aircall?:

Setting up your HubSpot Help Desk + Aircall

FREE Lesson

Revolutionize your customer support! Learn to seamlessly integrate Aircall with HubSpot's new Help Desk for enhanced efficiency and satisfaction.

Who is this for?
  • Customer Support Managers
  • Customer Success Managers
  • HubSpot Super Admins
What you'll learn
  • Understand the key features and functionalities of HubSpot's new Help Desk.Recognize the target audience and industries that can benefit most from integrating Aircall with HubSpot's Help Desk.
  • Identify the challenges in traditional customer support workflows that the integration of Aircall aims to address.Explain the advantages of using Aircall
  • Demonstrate the step-by-step process of setting up the Aircall integration within HubSpot's CRM.
  • See how the integration works and main considerations.
Includes
    6 Videos
    9 min
  • Contact Management
  • Operations
Lesson description
Welcome to the future of customer support! In this lesson, we'll dive into the integration of Aircall with HubSpot's cutting-edge Help Desk. Discover who benefits from this synergy, why Aircall is the perfect match, and step-by-step guidance on setting it up within HubSpot's CRM. Get ready to elevate your support game and delight your customers like never before!

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Instructors

Photo of Lucy Abal

Lucy Abal

COO

Andimol

Meet Lucila, COO of Andimol. She travels and works around the world while directing Andimol 100% remotely. Over 10 years of experience with HubSpot. She is a HubSpot Certified Trainer and Accredited Specialist. HubSpot Hall of Fame IN23 & IN24. Community Champion and Instructor at HubSpot Academy Super Admins Bootcamp. In her personal time, she enjoys spending time in nature, doing yoga and learning languages.

Photo of Louis Dumortier

Louis Dumortier

Senior Manager, Partnerships NA at Aircall

Aircall

As Head of Partnerships of North America at Aircall, Louis is building and executing the go-to-market strategy with key partners as Aircall’s primary growth channel. For the last 5+ years Louis has led with the belief of “better together” to address the ever growing complexity of today’s customers' needs for scale. With a background in Sales, he always has the end user in mind, and builds partnerships through this lens to offer the highest level of expertise when advising companies in…

More like this

Setting up your Help Desk + Aircall
Setting up your Help Desk + Aircall
  • Lesson
  • 9 minutes
Service

Lesson transcript

Hi, welcome to HubSpot Academy, I'm Lucy from Andimol and today we're going to explore how you can leverage HubSpot Help Desk for your business to provide exceptional and efficient service. Have in mind that it is thought to help you manage to increase the amount of customer support while also delivering the kind of personalized fast service that keeps your customers happy with your brand.

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