Customer Engagement Course:

Digital Engagement Course: Learn How to Attract Visitors to Your Business

FREE Course

Attract more visitors to your business and drive growth with HubSpot Academy’s Digital Engagement Course! Learn to craft buyer personas, establish a solid blogging strategy, and develop a dynamic social media approach to engage customers and enhance your online presence.

Who is this for?
  • Small business owners interested in leveraging digital engagement methods such as user personas, blogging, and social media to attract more customers
  • Marketing managers aiming to enhance their knowledge of customer engagement strategies to drive traffic and growth
  • Individuals who want to deepen their knowledge of social media and blogging strategies
What you'll learn
  • Develop buyer personas to tailor your messaging and content to resonate with your target audience
  • Create a comprehensive blogging strategy, from initial setup to managing a growing blog for consistent engagement
  • Build a social media strategy that fosters customer acquisition, brand loyalty, content sharing, and building relationships with followers
Includes
  • 3 Lessons
  • 12 Videos
  • 2 Quizzes
  • 2 Practical Exercises
  • 1 hr 57 min
  • Lead Generation

Instructors

Photo of Juanita Moreno

Juanita Moreno

Juanita was born in Medellin, Colombia. She loves inbound, traveling and her soccer club, Atletico Nacional. She worked at a partner agency for 7 years creating marketing and sales strategies. She taught inbound marketing for 2 years and did consultancy work implementing the HubSpot CRM at SMBs. She’s now an Inbound Professor (Spanish) at HubSpot Academy and has the incredible mission of creating education for Latin America and Iberia.

Photo of Jenn Sanchez

Jenn Sanchez

Associate Professor

Jenn is an Associate Professor at HubSpot Academy. She holds a Master's degree in Instructional Technology and has a passion for creating a safe space for adult learners to thrive. In her free time, you'll likely find her immersing herself in fantasy novels, hunting for unique treasures at thrift stores, and experimenting with new recipes in the kitchen.

Photo of Justin Champion

Justin Champion

Justin Champion is a digital marketing professional who’s dedicated to customer success at HubSpot. Justin has 8+ years experience in the field of digital media. He brings his experience and curiosity to help solve customer content marketing needs both online and offline.

Photo of Emma Brudner

Emma Brudner

Emma is the former Director of Marketing, Blog, and Community at HubSpot. Under her leadership, the HubSpot Blog has grown by millions of monthly visits, and has become a must-read for in the marketing, sales, and customer service world.

Photo of Crystal King

Crystal King

Senior Professor

HubSpot Academy

Crystal King is a Senior Professor for HubSpot Academy with a focus on social media strategy. Crystal has led global social media and community programs for companies such as Pegasystems, Keurig, CA Technologies and Sybase. She has taught classes in writing, creativity and social media at Harvard Extension School, Boston University, Mass College of Art, UMass Boston and GrubStreet, one of the leading creative writing centers in the US. Crystal received her masters in critical and creative…

Curriculum

  • Using Buyer Personas in HubSpot

    • Lesson
    • 23 min

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  • Crafting a Blogging Strategy That Drives Business Growth

    • Lesson
    • 56 min

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  • Understanding Social Media in HubSpot

    • Lesson
    • 38 min

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Why learn with Academy?

It's Free

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It's personalized

Your account will be full of personalized training recommendations tailored to you, making it quick and easy for you to continuously develop your knowledge and skills.

It's global

With our globally-recognized certifications across 5 languages, you can show off your skills and stand out to new or existing employers. Join over 250,000 other HubSpot Academy certified professionals now.