Objectives-Based Onboarding
FREE Certification Course
This certification offers a deep dive into becoming a strategic advisor, project manager and, growth planner when executing the Objectives-Based Onboarding methodology for HubSpot Solutions Partners. Learn how to onboard your customer as HubSpot does by making your customer’s priorities, your priorities during onboarding, so that you can both accomplish your goals faster.
Includes
1 Certification 7 Lessons 14 Videos 6 Quizzes - 2 hr 25 min
Inbound Service
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Instructors

Robert Flemister
Rob Flemister is a Solutions Partner Professor. He is passionate about delivering equitable and impactful content that helps businesses grow better. He has a background in teaching K-Undergraduate. Rob is proud to be a husband to his wife, a father to his sons, and a mentor to many folks. On his days off, you can find Rob either enjoying music or immersed in a DIY task.

Chris King
Chris King is a Solutions Partner Professor. His mission is to design HubSpot Academy education that allows Solutions Partners to earn certifications on their capacity to sell, implement, consult, and provide services that increase the value of HubSpot to their prospects and customers. On his days off, he can be found exploring the outdoors with his DIY Tacoma camper, skiing, biking, or hiking through the New Hampshire wilderness with his Goldendoodle Saco.

Danielle Deraney
Danielle Deraney is a Senior Onboarding Specialist. Her main priorities are providing value to our HubSpot customers by coaching them on how to best use our HubSpot tools in order to achieve their marketing and sales goals. Outside of HubSpot, she can be found doing a spin workout by her favorite Peloton instructor, Alex Toussaint, or coaching youth sports for inner-city girls and boys programs.

Brenna is a Senior Solutions Partner Professor for HubSpot Academy. Prior to joining HubSpot, Brenna was the customer education lead at an ABM tech company, and the marketing manager at a HubSpot solutions partner agency. As an Academy professor, Brenna's goal is to help partners scale their businesses and hone their expertise through knowledge sharing and upskilling. When she's not at work, you can find her out in the garden, or exploring the city with her husband and their dogs.
Curriculum
Why HubSpot Created Objectives-Based Onboarding
Lesson - 21 min
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Starting Objectives-Based Onboarding in Sales
Lesson - 14 min
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The Kickoff Call
Lesson - 29 min
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Product Activation
Lesson - 23 min
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Project Managing Your Customer's Growth
Lesson - 32 min
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Growth Planning
Lesson - 15 min
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Objectives-Based Onboarding Next Steps
Lesson - 10 min
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