Inbound Strategies to Attract, Engage, and Delight Your Customers

FREE Lesson

Learn how to attract, engage, and delight your customers.

Includes
  • 4 Videos
  • 1 Quiz
  • 45 min
  • Inbound Sales
  • Inbound Marketing
  • Inbound Service
Lesson description
It's well-known that Black-owned businesses were disproportionately impacted during the Covid-19 pandemic. In fact, according to an H&R Block study, more than half of Black-owned small businesses experienced at least a 50% decrease in revenue during the Covid-19 pandemic. If you've experienced this, it might be time to revamp your current business strategies to navigate a post-pandemic world. ​In this lesson, we'll discuss the inbound methodology and tactical strategies you can employ today to attract, engage, and delight your customers.

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Instructors

Photo of Adriti Gulati

Adriti Gulati

Adriti is an Inbound Professor focusing on all things customer service. Prior to HubSpot, Adriti worked at a non-profit educational program focusing on getting high school students into colleges and universities. She is passionate about ensuring education is accessible for all. Outside of work, Adriti can be found at your local Chinese restaurant, playing pickle ball, or hiking through southern California.

Photo of Michael Wilson

Michael Wilson

Michael Wilson is the founder and CEO of Processology.

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