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Agency Unfiltered

A biweekly web series that brings in subject-matter experts from HubSpot's agency network to have an unfiltered conversation around agency operations. New episodes available every other Wednesday starting January 2nd.

Upcoming Episodes of Agency Unfiltered

  1. Gabriel Marguglio from Nextiny MarketingJan 02, 2019
    Episode 1

    Creating Your Agency's Video Strategy

    Gabriel joins us to talk video strategy: both as a customer service tool for your agency and as a service offering for your clients. Learn how to allocate resources and develop processes to start your own scalable video strategy today.

    Watch now
  2. Ryan Malone from SmartBug MediaJan 16, 2019
    Episode 2

    Building an Agency Team Structure for Scale

    Ryan discusses SmartBug’s team structure and how his agency’s org chart has changed over time to accommodate growth. We talk about team (or “pod”) structures, career pathing, and how SmartBug split up responsibilities by role.

    Watch now
  3. Romi Dexter from Hype & DexterJan 30, 2019
    Episode 3

    The Power of Process Development

    Romi and her team were able to take their agency from concept to platinum HubSpot partner in only nine months. Romi shares her learnings along the way, the processes they prioritized and mapped out first, and how they approach client delivery.

    Watch now
  4. Eric Baum from BluleadzFeb 13, 2019
    Episode 4

    EOS and Forecasting Your Organizational Chart

    Eric teaches us about the Entrepreneurial Operating System (EOS), what it changed operationally for Bluleadz, and how other agencies can get implement it into their firm. He then navigates the history of his org chart and what the future holds.

    Watch now
  5. Daryn Smith, from MPULLFeb 27, 2019
    Episode 5

    Strategically Manage Your Team's Capacity

    Daryn talks capacity management and his recommendations for monitoring, managing, and optimizing your delivery team’s capacity. We discuss the tools his team uses, the processes they have developed, and how he takes advantage of under-capacity teams.

    Watch now
  6. Ingunn Bjøru from AvidlyMar 13, 2019
    Episode 6

    How We Navigated a 4 Agency Acquisition

    Ingunn joins us to discuss how her team approached the M&A and creation of Avidly, how she knew it was time to open the discussion, and what the transformation into Avidly meant for her leadership team, her employees, her processes, and her clients.

    Watch now
  7. Remington Begg from Impulse CreativeMar 27, 2019
    Episode 7

    Offering Conversational Engagement as a Service

    Remington joins us to talk through conversational engagement, how agencies leverage chat for themselves, and where they should get started. He then pivots to how agencies should position conversational strategy to their clients and how the service can be scaled.

    Watch now
  8. Tommy Butcher from LyntonWebApr 10, 2019
    Episode 8

    Tips for Effectively Managing a Remote Team

    Tommy drops by to talk about managing a remote workforce. He starts at the beginning with the initial decision and the benefits they’ve seen since. He then walks through how they’ve built their internal processes to set their remote team up for success.

    Watch now
  9. Jackie Hermes from Accelity MarketingApr 24, 2019
    Episode 9

    Why Agencies Need to Be More "Picky"

    Jackie teaches us the art of being “picky”, the benefits of pickiness, and the ramifications for not being picky. It can be hard to say no, agencies should be selective in the clients they bring in, in the services they offer, and in the hires they make.

    Watch now
  10. Ranya Barakat from IDS AgencyMay 08, 2019
    Episode 10

    Hiring and Retaining Top Agency Talent

    All the way from Santiago, Chile, Ranya sits in to share how she’s been able to build an effective team for her agency. We talk about her candidate pipeline, her interview process, and her focus on professional development.

    Watch now
  11. Darren Ratcliffe from DigitlMay 22, 2019
    Episode 11

    Unlocking New Revenue with GDD

    Darren helps break down growth-driven design, the data-driven re-imagining of web design. Learn how his team transitioned from traditional web design to GDD, how he updated his processes for delivery, and what GDD has achieved for his customers.

  12. Pete Nicholls from HubDoJun 05, 2019
    Episode 12

    Navigating the Common Marketing, Sales, and Delivery Pitfalls

    After working with agencies across the globe to help scale, Pete comes in the studio to share his tips and tactics on how to navigate the most common roadblocks agencies face around marketing, sales, and client delivery.

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Kevin Dunn

Kevin Dunn is a Senior Inbound Professor on HubSpot Academy and the face of the Agency Partner certification course. With Agency Unfiltered, Kevin features an agency owner having an "unfiltered" conversation around a particular operational tactic. This content will be available as an embedded video version to watch, an embedded podcast version to listen to, or a a transcribed blog version to read.

Twitter: @kevin_dunn
LinkedIn: /in/hubspotkevin

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