An expert in business analysis and the MarTech/ SalesTech/ ServiceTech space using HubSpot, consulting with clients around their business needs, compiling strategy and technology architecture, configuring technology and managing change.
CRM and CX projects and proposing solutions aligned with client goals, business requirements and processes;strategising and implementing marketing, sales and service processes and automation programs;and working on improving or configuring complex technology solutions.
Group or individual training sessions are my bag, I prefer to be face to face but virtual is also possible. I love to see the lightbulb moments my clients have when they understand something in my training sessions that they've been trying to do for a while. I encourage people to be hands on in training sessions as I have found people learn best by doing.