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As a systems analyst student with extensive experience leading projects in multiple platforms, including HubSpot, Freshworks, Aircall, and MessageBird, I bring a strong understanding of the end-to-end customer journey and a proven track record of delivering successful outcomes. My ability to effectively manage cross-functional teams and collaborate with stakeholders at all levels has enabled me to implement complex CRM solutions that drive revenue growth and customer satisfaction. With a passion for emerging technologies and a commitment to continuous learning, I am eager to apply my skills and expertise to help organizations transform their customer experiences.