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  • Ron-Sta. Ana

    Ron Sta. Ana

    Operations Manager - Business Process and Compliance, Netfluence Corporation

  • HubSpot Marketing Hub HubSpot Sales Hub HubSpot Service Hub HubSpot CRM

    English

  • Accomplished and goal-driven executive with more than 16 years' experience in strategic, tactical business leadership, customer success, Call Center Operations, Interaction Analytics and Finance. Advocate of Emotional intelligence and believes that this is essential for great leadership. Expertise includes process improvement, operations/data science, and managing business process change to achieve maximum results with effective planning, organization and communication skills as well as a solutions-oriented approach to problem-solving. Gained skills revolves around 3 major attributes (Customer Success, Service, Sales, Banking, and Digitization) of the 16 years professional experience in a local and international setting.